Hardware Tablets

Study: Microsoft Surface buyers more satisfied than iPad owners

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Written by TechBug

Yes, you read that right: Microsoft just beat Apple in a customer satisfaction survey.

According to a study performed by J.D. Power, one of the most prominent marketing research firms around, Microsoft’s Surface tablets edged out Apple’s iPads for the first time ever this year. On a 1,000 point scale, Microsoft scored 855, Apple scored 849, and Samsung 847. The average score for the all brands surveyed was 841.

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